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Systems Engineer

Location : Baltimore County, MD
Job Type : Direct
Hours : Full Time
Required Years of Experience : 3+
Travel : No
Relocation : No

Job Description :

Veritas Partners has an immediate need for a Systems Engineer to join our team in the greater Baltimore County, MD area!


This is an exciting opportunity for an up-and-coming Engineer who enjoys interfacing with clients to work in a fast-paced environment and work with Microsoft technologies!

The more experience you have with Azure & O365 technologies, the better!



· Emphasis on managing and maintaining our technology stack standards, processes, and procedures for each client.

· Performs proactive maintenance tasks and monitors industry trends.

· Fosters a Technical/Business relationship with the client.

· Provides primarily onsite support services to:

o Analyze work orders.

o Investigating escalated service tickets and helping to resolve

· Creates and maintains documentation including:

o Network infrastructure

o Applications

o Management processes

· Maintains client information confidentiality.

· Examines complaints, identifies solutions, recommends areas of system improvement.

· Consistently and accurately log all hours and activities with detail.

· Works closely with project team in the definition, testing, training, implementation, and support of initiatives.

· Works cohesively with service desk personnel to ensure quality service to customers.



· Working knowledge in the following areas:

o Backup and Disaster Recovery

o Windows Servers (2012)

o Anti-virus/ Malware

o Desktops and laptop (Windows 10)

o Wireless Access

o Firewalls / Routers / Switches

o Email (Exchange 2013)

o Line of Business applications

o Cloud Services (Office 365, Azure, InTune)

o Virtualization (VMware, Hyper-V)

· 3+ years’ experience in the network of a multiple site Windows 2012 server environment of 50+ users

· Experience with providing remote support and using remote management software.

· Ability to work independently and with little direct management.

· Ability to effectively communicate with clients to identify and resolve problems.

Required Qualifications :
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